/returns · new

Read a return.Write the disposition.

Submit the four fields below. The engine reads the serial against warranty + recall records, walks the guardrails, and lands you on the disposition page with the audit trail.

intake · decision-engine
New return
The four fields below are the read the disposition engine sees — serial hits the warranty + recall store; return note is the the natural-flow signal; order id and customer are the audit context. The submission posts to the engine and lands on the disposition page.

Try one of the loaded fixture serials to step through each lane.

Defect language pushes in-warranty shipments to repair; an unobjectionable note routes to replacement.

Attributes this intake to a clerk of the system — the alert evaluator groups activity by this id.

Auto-generated per submission. The disposition is stored against this id — copy it to revisit the page.

Activity from clerk clerk-demo-user is logged internally — handlers see aggregated counts at /alerts.

The in-memory store and FDA Part 806 guardrail are real — read the brief, seriscope@polsia.app, for a production pilot scope.